paystack.unavailable

paystack.unavailable is returned when a card top-up cannot be started because the payment provider is unavailable.

Cause

The card payment provider is temporarily unavailable, or does not serve the wallet's currency.

Resolution

Try again shortly, or top up by M-Pesa. Contact support if it stays unavailable.

Example response

{
  "error": {
    "code": "paystack.unavailable",
    "message": "the top-up provider is unavailable; try again shortly",
    "request_id": "req_01900000abc"
  }
}

Next steps

• See Wallet concepts for topping up.