Your own SIP trunk is now KES 2,000 a month

Bring-your-own SIP trunks now cost KES 2,000 a month from the wallet. Numbers on the trunk still carry no rent; calls are billed per minute.

2026-09-23

A workspace that brings its own carrier through a SIP trunk now pays KES 2,000 a month for the trunk, taken from the wallet.

When a trunk goes live, the first charge covers the rest of that month.
After that, it renews on the 1st of each month.
Numbers on the trunk still carry no rent, however many you add.
Calls are billed per minute, as before.
If a charge leaves the wallet below zero and it is still below zero 72 hours later, the trunk is paused. Calls stop, but the trunk and its numbers are kept. Top up and it switches back on within the hour.

Trunks that are already live are first charged on 1 October 2026.

The charge shows on your statement as SIP trunk fee. Current prices are always at /pricing.

What changed