internal_error

internal_error is the default fallback code returned when a server-side error occurs and no more specific error code has been mapped for the condition. Quote the request_id when you contact support.

Cause

An unexpected server error. This should be rare, since most common failure modes have specific codes.

Resolution

Retry with exponential backoff (1-2-4-8 seconds, max 5 attempts). If the error persists, contact support with the request_id so the underlying log entry can be investigated.

Example response

{
  "error": {
    "code": "internal_error",
    "message": "an internal error occurred",
    "request_id": "req_01900000abc"
  }
}

Next steps

• Contact support with the request_id if the issue persists.